Shipping & Returns
Shipping Policy
Effective Date: April 16, 2025
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We aim to deliver your orders promptly and efficiently. Please review our shipping policy below.
1. Processing Time
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Orders are processed within 1-2 business days.
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Orders placed on weekends or holidays will be processed on the next business day.​
2. Shipping Rates & Delivery Estimates
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Shipping charges are calculated at checkout based on the delivery location and selected shipping method.
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Delivery times vary depending on the destination and shipping method chosen.​
3. Shipment Confirmation & Order Tracking
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You will receive a shipment confirmation email with tracking information once your order has shipped.​
4. International Shipping
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Currently, we ship within the United States. For international orders, please contact us directly.
Return & Exchange Policy
Effective Date: April 16, 2025
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At Legacy Sips, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy below.
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1. Returns
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Returns are accepted within 30 days of purchase.
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Products must be unused and in their original packaging.​
2. Refunds
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Once we receive your return, we will inspect the item and notify you of the status of your refund.
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Approved refunds will be processed to the original method of payment within 7-10 business days.
3. Exchanges
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If you receive a defective or damaged product, please contact us within 7 days of receipt for an exchange.​
4. Non-Returnable Items
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Perishable goods, including opened tea and coffee products, cannot be returned.